Customer service teams often find themselves overwhelmed by the sheer volume of messages coming through WhatsApp Business ...

MSG91 is assisting businesses to make sure that customer engagement is simple by offering a scalable WhatsApp Business API.

Meta has announced major upgrades to its WhatsApp Business platform at its annual Conversations event, which will enable ...

Businesses can now communicate with customers via WhatsApp voice calls, video calls and voice notes, plus more AI agents have ...

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...

Meta has introduced new features for WhatsApp Business users, aiming to make business communication smarter and more ...

At the Conversations 2025 event in Miami, Meta unveiled its plans to update WhatsApp Business platform into a full-fledged ...

WhatsApp is rolling out a new AI-handoff tab to the chat filters on its business platform which is designed to enhance ...

Meta is rolling out voice calling for WhatsApp Business via API, enabling large businesses to connect with customers more ...

Meta has upgraded the WhatsApp Business platform with AI chat support, voice and video calling, and a centralised system.