Consumers say Kroger has a price tag problem, resulting in overcharges for many grocery items. We sent shoppers to stores to ...

Kroger has secret shopper profiles on millions of its grocery customers. They may be affecting what consumers pay for goods.

Whether it’s $1.50 here or $2.00 there, it’s all adding up — and experts warn this quiet issue is more common than you think. Stacey Leasca is an award-winning journalist with nearly two ...

Washington, DC – A new Consumer Reports (CR) investigation uncovered that Kroger grocery stores collect extensive customer data and use it to make detailed inferences, such as by using an ...

The investigation was spurred by Kroger workers in Colorado, "who are currently in labor union negotiations with the company ...

Expired sales labels led to overcharges on more than 150 grocery items, according to an investigation led by Consumer Reports ...

Millions of Kroger shoppers swipe or enter their loyalty card at the checkout every day, allowing the retailer to tabulate their buying habits and pitch discounts tailored from their shopping profile.

A monthlong Consumer Reports (CR) investigation alleges that shoppers at almost half of Kroger-owned grocery stores are ...

The retailers’ online marketplace Kroger Ship, which offered products from other companies alongside grocery delivery, was ...

Your grocery trips are fueling a billion-dollar data business you never agreed to. Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using ...

Kroger also announced on May 15 that it was hiring 15,000 new associates to “enhance the customer experience,” in roles such ...

A joint investigation by Consumer Reports and two other news organizations found pricings mistakes between signs on store ...