Hold times at Social Security's 1-800 number averaged 60 minutes last year, during the Biden admin. Under Trump, they top 90 mins.

The Social Security Administration recently made a slew of changes to reduce costs and improve customer service. President Trump has proposed exempting tips, overtime, and Social Security from federal income tax. Those changes to tax law could cause the Social Security Trust Fund to depleted sooner than anticipated.

The Social Security Administration said it will now seek to recoup less money from beneficiaries. Advocates say the revised policy is still burdensome.