France's Capgemini has agreed to buy technology outsourcing firm WNS for $3.3 billion in cash to expand the range of AI tools it offers for companies, the IT services group said on Monday.The deal equips Capgemini to create a consulting business service focused on helping companies improve their processes and cost efficiency with the use of artificial intelligence,

Forrester’s Dai said WNS’s domain-specific AI agents and agentic AI platforms, especially the AI.Agentic suite and WNS Expirius, will effectively help Capgemini enhance its agent-driven business process services and offer the same to its existing customers.

The combination of Capgemini and WNS will act as a catalyst to lead in Intelligent Operations providing the required scale and unique set of capabilities from Strategy & Transformation consulting, to horizontal and sector expertise, platform offerings to deep AI and technology capabilities.