RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced an enhancement to Avaya OneCloud™ to ...

SANTA CLARA, CA--(Marketwired - March 20, 2018) - Avaya Holdings Inc. (AVYA) today announced the launch of a new Master Agent program focused on accelerating sales of Avaya cloud to small through ...

Cloud communications provider Avaya has announced an update to its Avaya OneCloud platform, in which its Virtual Agent is available as a ready-to-deploy, turnkey, configurable service. This would let ...

the one-X Agent application will evolve to become Avaya's common client for all enterprise contact center applications, which will mean an easier migration path for customers. In June 2006, Avaya ...

The What: Avaya OneCloud CCaaS and OneCloud CPaaS portfolios are now available with Avaya AI Virtual Agent Enhanced, new human-like automation features designed to improve customer experience and ...

Avaya AI Virtual Agent Enhanced - the newest co-innovation with Google Cloud – now being adopted by customers worldwide RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)-- Avaya (NYSE: AVYA), a global leader in ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE:AVYA) today announced that it has become a Supplier Partner of Intelisys, a ScanSource (NASDAQ: SCSC) company and the nation’s leading ...

As more companies begin to consider utilizing remote agents to complement its bricks-and-mortar contact center force, the onus is on the vendor community to provide the technology and infrastructure ...

) today announced a new co-development initiative to address the growing need for simplified communications in contact center and unified communications (UC) environments. The first initiative under ...

Networking supplier Avaya has deployed a dedicated version of its contact centre agent desktop for Google Chromebooks, intended to make contact centre operations simpler, more flexible and more ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Avaya has extended the capabilities of its contact center platforms to ...

Avaya OneCloud™ Experience Platform Enables Businesses to Elevate their Customer Experience in Just a Few Minutes RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)-- Avaya (NYSE: AVYA), a global leader in ...