While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

Calling Hilton is the best way to get help on time-sensitive issues. Otherwise, try email, the website or the Hilton app. Many or all of the products on this page are from partners who compensate us ...

Email, in-app messaging or even a good old-fashioned phone call can put you in touch with Hyatt customer service. Many or all of the products on this page are from partners who compensate us when you ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

Facebook is one of the most popular social apps. The app is used by over a billion users. Despite this massive popularity, Facebook isn't without its share of hiccups. While you can troubleshoot ...

Proton Mail is a privacy-focused email service that provides assured protection by encrypting your emails. It makes it impossible for unintended recipients to read your messages. You can access them ...

It's hard to see a silver lining in the COVID-19 pandemic. But look closely. Companies have taken quiet but dramatic steps to improve customer service — and the results are impressive. At Mediacom ...

Amazon's biggest shopping event of the year is upon us. Prime Day, which is now four days long, officially kicks off on Tuesday, July 8, and runs through Friday, July 11. With new deals dropping as ...

Customer service can often be viewed as the “kicker” to an organization’s “football team.” It may not be the most glamorous or noteworthy position, but when the game is on the line with time expiring, ...