In today’s rapidly evolving business landscape, staying ahead of the curve means embracing technologies that streamline operations and foster collaboration. One such innovation is a knowledge ...

Lis Anderson is founder and director at PR consultancy AMBITIOUS. An experienced agency MD with 25 years in the communications industry. What's the difference between knowledge sharing and stealing ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

Anand Subramaniam is SVP Global Marketing for eGain Corp. eGain’s solution automates digital-first customer engagement for global brands. Working as a contact center agent was never for mere mortals.

Acta Oeconomica, Vol. 65, Special Issue 2: INDUSTRIAL INNOVATION AND ITS PERFORMANCE SELECTED PAPERS OF THE 9TH ANNUAL INTERNATIONAL CONFERENCE OF ORGANIZATIONAL INNOVATION (2015), pp. 159-171 (13 ...

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to improve the customer experience. However, this data can often be buried in ...

The latest financial results across Big Law show the impacts of a slowing economy and increasing expenses. Shifting from a period of unprecedented growth and profitability to uncertainty and a looming ...

Army Materiel Command is modernizing how it approaches command and control through a new online digital portal. The AMC Knowledge Management Portal leverages connections to different authoritative ...

This post is co-authored by Giang Hoang, Ph.D., and Tony Nguyen, Ph.D. In today’s knowledge-driven economy, the sharing of information is crucial for organizational success. However, a troubling trend ...

The premier event for knowledge management is making its highly anticipated UK debut. Join the brightest minds in knowledge and information management as KMWorld Europe 2026 comes to London on 14 - 15 ...

PARIS & MÖGLINGEN, Germany--(BUSINESS WIRE)--USU GmbH acquires Mayday, the leading provider of AI-powered knowledge management in France, thereby consistently driving forward its international growth ...