Facebook is updating video chat in Messenger today with some new features, including live filters, animated reactions, and the ability to directly save screenshots. The reactions take the five ...

"1-800-FLOWERS.COM will offer customers the ease and convenience of ordering floral gifts through Messenger. 1-800-FLOWERS.COM will blend its bot and live customer service support on Messenger to ...

Chatbots could replace 1-800 numbers, and Facebook wants them on Messenger. But most businesses don’t have the resources or technical skills to build chatbots themselves. That’s why Facebook is ...

SAN FRANCISCO — Facebook Messenger says it's rolling out group video chat by popular demand. Rather than being limited to person-to-person video calls, up to 50 people can listen, join in via voice ...

Instant Games, available inside the Facebook Messenger platform, has been around for just over a year now and has expanded from 20 games at launch to 70, including the newly added “Tetris.” Facebook ...

Posts from this topic will be added to your daily email digest and your homepage feed. is a Senior Producer on Decoder. Previously, he reported on the technology and gaming industries for more than a ...

Facebook is making it easier for businesses to leverage its Messenger service on their own websites. The company in November 2017 first launched a new customer chat plugin that allowed customers to ...

The real standout feature is how your Messenger Room can live on your Facebook profile, enabling friends or family members to spontaneously drop in and hang out with you over the video chat. When he's ...

Messenger hopes to insinuate itself deeper within the customer journey. On Tuesday, Facebook released a closed beta test of a customer chat plugin as part of Messenger 2.2 that allows businesses to ...

Windows Live Messenger was introduced for iOS in 2010 but has since been discontinued. Messenger was a chat client that businesses could use to stay in contact with employees, clients and other ...