Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

NATIONAL HARBOR, Maryland—The Navy is betting big on simulated training as part of its Live, Virtual, and Constructive training program. But virtual training is not always the best choice, and ...

Although the power of simulation training is evident, there is a notable lack of comprehensive research that validates its effectiveness within the fire service. Nevertheless, the existing studies, ...

For a number of reasons, it’s critical that manufacturers step up to develop their own workforces, or risk being caught out in getting the staffing they need. There are any number of ways to do this, ...

Advancements in Immersive Technologies and XR Integration This year’s Winter Simulation Conference really highlighted how far ...

The integration of personal computers into the normalcy of daily work and life is so ubiquitously intertwined, we hardly notice or pay much attention to it. It is everywhere. Smart technology is in ...

Formula 1 used to be shaped almost entirely on real asphalt, with drivers pounding around private test tracks until the ...