Mystic ― In a classroom Sunday at the Denison Pequotsepos Nature Center, a four-pound red-tailed hawk named Scarlet, who had ...

Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

Jason Fitz is joined by Jori Epstein and Frank Schwab to dive into the NFL trade deadline and determine the biggest winners ...

Associated Press From foster grandparents who volunteer at an early child care center to citizen scientists who collect water quality data in remote ...

Teams want to move fast to cut down the time they spend on manual tasks, but this creates the islands of automation across the enterprise.

Lung cancer is the leading cause of all cancer deaths nationwide, and women are 1 1/2 times more likely to get diagnosed with ...

Brad Kicker Brad Kickert is the shop manager at Auto Palace in South Holland, IL. A first-time attendee, Kickert said he came ...

Complete Next-Generation Solution Empowers Businesses to Provide Superior Customer Experiences SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications intelligence platform ...

As part of the Texas Legislature’s efforts to improve trauma care in Texas, the University of Texas System received $20 ...