The City of Lewisville launched "Ask MYLV," an AI customer service bot, designed to help residents easily inquire about city ...

Creating an excellent customer experience requires adopting a people-centric approach to business decisions and actions.

There are different ways companies can help their customers. It’s pretty cool how many options there are now but it all starts with a great customer support. Let’s check out different types of ...

Ed McLaughlin, Mastercard's president and CTO, shares how the company uses cutting-edge technology and AI-powered ...

"No matter how they find you, what they purchase, how often they come back, the customer is always at the forefront of that experience," a Lenox executive said.

College students might be splurging on a pair of shoes made by UGG or Birkenstock, two of the upper-end brands Tri-State ...

Ignoring your online reputation and what customers say about you, whether good or bad, is no longer an option.

For more information about identifying the material of one's water service line, contact the GWA Customer Care Center at (671 ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

The America's Best Customer Service 2025 rankings were identified from the results of an independent survey of more than 28,000 U.S. customers who have either made purchases, used services, or ...

A Target customer has blasted the retail outlet after their response to her opened delivery boxes was to accuse her of stealing.

If you want to grow your savings and get cash back from your checking account, LendingClub can help. Learn more in our ...