All companies claim to put their customers first. Here are three ways business leaders can make sure they’re walking the walk ...

Shopify reports that customer feedback drives business success by guiding product development, evolving marketing strategies, ...

Analyzing past performance data creates opportunities to foresee future trends. IT support teams can set up systems that use ...

The Social Security Administration’s acting inspector general has opened a review of the agency’s call center wait times and ...

With the new administration, they’re just kind of like, let’s go fast and fix it later, which I don’t agree with, because you are going to generate a lot of confusion.” ...

Brex reports that virtual bookkeeping streamlines finances, reduces costs, and offers real-time access to expertise without ...

Federal officials are warning families seeking help for substance use disorders to be cautious of deceptive online treatment ads that could steer them away from legitimate care. The Federal Trade ...

Experts say the vulnerability in Lenovo’s GPT-4-powered chatbot reflects a broader enterprise trend: deploying AI tools without applying the same security rigor as traditional applications. Critical ...

A program to relocate vulnerable Afghans, including allies who helped the U.S. during the war and families of American service members, that was dismantled by the Trump administration would be ...

Microsoft is revising its prices for its Online Services offerings, consolidating to create a single consistent price point. Effective November 1, standardized pricing will mean the elimination of ...