Customer service teams often find themselves overwhelmed by the sheer volume of messages coming through WhatsApp Business ...

Meta brings voice calls and AI shopping features to WhatsApp Business, streamlining support and marketing across its ...

Meta has announced major upgrades to its WhatsApp Business platform at its annual Conversations event, which will enable ...

Meta rolls out WhatsApp ads and Channel subscriptions as part of a strategy to make money from the app.

Meta has introduced new features for WhatsApp Business users, aiming to make business communication smarter and more ...

A major highlight is the integration of marketing tools within Meta’s Ads Manager. Businesses can now create and manage ...

WhatsApp’s new features come amid a broader push to become the go-to platform for businesses to expand their customer base ...

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...

ActiveCampaign's WhatsApp Messaging solution enables personalized conversations and automated workflows entirely within WhatsApp.

At its global Conversations 2025 event in Miami, Meta announced a series of new features that could significantly change how ...

New additions include AI-driven product recommendations, message summarisation, and voice calling to improve customer ...