I can see the appeal of reaching out to a company through a hashtag or @ message, especially with customer service issues.

HG Insights' acquisition of TrustRadius provides GTM teams with both buyer intent insights and in-market leads.

We all dream of having more time to spend with our dogs and goldfish...er, I mean, other humans, and artificial intelligence has the potential to simplify our work lives to make that possible. In the ...

LAS VEGAS--Customer experience is accelerating, and standing still is not an option, Barry Cooper, NiCE's president of the CX Division, told the audience during his keynote address on the second day ...

Real-time reactions during the CRM Playaz watch party for the Salesforce Connections 25 keynotes, featuring commentary from Alan Berkson, Liz Miller, Jon Reed, Bonnie Tinder, Rebecca Wettemann, and ...

Jeeva has launched A Calendar, AI Note Taker, and AI Meeting Prep, three artificial intelligence agents to eliminate scheduling ping-pong, manual note-taking, and last-minute research for go-to-market ...

While a goldfish is said to have a 10-second memory, a dolphin is believed to have a long-term social memory of up to 20 years. Researchers believe this contributes to behaviors like responding in ...

Zoho has launched Zia Hubs, a solution within Zoho WorkDrive that exposes new forms of unstructured business data to the company's applications and artificial intelligence services.

Stravito has introduced Newsletters, a feature that helps teams turn research into email-ready stories, without leaving the platform.

Adobe has expanded its Adobe Firefly system for assisted content ideation, creation and production to mobile devices. The move brings Firefly image and video generation to phones.