
Top 14 free web-based help desk software & ticketing systems
Nov 17, 2025 · HubSpot's Free Help Desk and Ticketing Software is a unified help desk dashboard where all customer requests are stored. That lets the entire team easily track, prioritize, and manage …
Help Desk Support: What It Is & 10 Best Software Examples
Aug 15, 2022 · In this post, we'll cover the nuts and bolts of what makes a help desk, explain how help desk support works, and share some top help desk examples that might be a good fit for your …
AI Ticketing: Your Not-So-Secret Weapon for Customer Service
Nov 21, 2024 · Get Started with HubSpot's Help Desk Software for Free But when I started to explore ticketing about a year ago to streamline traffic management for my projects and those of some of my …
9 Ways You Can Use AI to Improve Help Desk Management
Nov 6, 2023 · In this post, I'll explain 9 different ways that you can use AI to enhance your help desk management and take your customer support to a whole new level. Get Started with HubSpot's Help …
What Is Help Desk Software? - HubSpot Blog
Jun 24, 2022 · Get Started with HubSpot's Help Desk Software for Free Help desk software eases this problem. It provides unique features and tools that automate your team's workflow. Rather than …
I Dove Deep Into the 10 Best Customer Engagement Platforms (and …
Dec 12, 2024 · This has been my experience as a HubSpot customer as well — even when using free products, you get an immediate response from a human. Customers also love the ease of use, while …
Help Desk Management: 13 Key Steps to Follow for Success
Jun 24, 2022 · Your support team is paramount to customer satisfaction. Here's how to run a successful help desk (with tips on efficiency and hitting key metrics).
The 10 Best Issue Tracking Software Systems - HubSpot Blog
May 10, 2022 · Get Started with HubSpot's Help Desk Software for Free In this post, we'll review what issue tracking software is and cover the best options available for your business this year and beyond.
The Top 18 Help Desk Metrics and Best Practices - HubSpot Blog
May 22, 2023 · A help desk that can support integrations for apps like social networking and productivity will ensure a more efficient experience for your team and customers. If your current help desk …
The Best 10 Email Ticket Systems - HubSpot Blog
Mar 13, 2023 · What we like: Free is hard to beat, and HubSpot can scale with your business. As your business grows, you can upgrade to HubSpot Service Hub to unlock more features and tackle your …