Jul 11, 2025 · Use service tasks to describe the task to be completed during a service order. Both technicians and customers can see this information.

A Service Task is a Task that uses a Web service, an automated application, or other kinds of service in completing the task. The example below shows the process of answering a question in a forum.

Whenever you want to perform calculations, trigger some action within your application’s back end or integrate with another system, it often involves Service Tasks.

Learn more about service tasks which represent a work item in the process with a specific type. When a service task is entered, a corresponding job is created.

Service task is a smallest unit of work that needs to be performed. It contains the necessary instructions, reference files to support the work, life cycle statuses, and estimates.

Service tasks represent actions by a service or program in a business process. One example of a service task is sending an email notification to users involved in the process.

According to Business Process Management Systems’ philosophy, the majority of process Tasks, should be performed in a decentralized way by using existing or external systems (Service Tasks) …

When the process engine encounters a service task that’s configured to be externally handled, it creates an external task instance on which our handler will react.

Mar 4, 2021 · In this article you will learn about the different activity types in BPMN: atomic and compound activities and user and service task types.

Apr 9, 2024 · Service Task is an advanced technique in the field service industry that helps to optimize workflows. Field operations are not easy, but there are software solutions that can help.